Shipping & Returns
SHIPPING AND HANDLING FEES
STANDARD(3-5 BUSINESS DAYS)
|Flat Rate $8.99|
EXPRESS(1-3 BUSINESS DAYS)
Flat Rate $13.99
FREE EXPRESS SHIPPING ON ALL ORDERS OVER $400.
Please note due to COVID-19, Australia Post is experiencing some delays due to high demand. The above delivery timeframes are a guideline only, we recommend purchasing Express Shipping as Australia Post are prioritising these orders. LUXE Cosmetic co. is not responsible for any lost/damaged or stolen packages during transit. Once your order has been shipped, we have no control or responsibility for any delays. LUXE Cosmetic co. is not responsible for any extra fees including import/export fees, transfer fees etc.
PARCEL PICK UP
If you have opted for the "PICK UP" option, please contact us via Instagram @luxecosmeticco or SMS 0401373668 to arrange a pick up day/time. If you have not contacted us within 24 hours, we will endeavour to contact you ASAP to arrange a suitable time. Note: please do not contact us to arrange a time until your order has been confirmed and payment successfully processed.
For any queries, please contact firstname.lastname@example.org