SHOP OUR PRO LASH RANGE NOW ✨ FREE EXPRESS SHIPPING FOR ALL ORDERS OVER $400AUD 😍 🙌🏼

Shipping & Returns

SHIPPING POLICY

Same day shipping available for all orders placed by 12:00pm AEST. 
All other orders will be posted the following business day. 
NO ORDERS WILL BE SHIPPED ON WEEKENDS OR PUBLIC HOLIDAYS.

SHIPPING AND HANDLING FEES

STANDARD

(3-5 BUSINESS DAYS)
Flat Rate $8.99

EXPRESS

(1-3 BUSINESS DAYS)
 

Flat Rate $13.99

FREE EXPRESS SHIPPING ON ALL ORDERS OVER $400.


Please note due to COVID-19, Australia Post is experiencing some delays due to high demand. The above delivery timeframes are a guideline only, we recommend purchasing Express Shipping as Australia Post are prioritising these orders. LUXE Cosmetic co. is not responsible for any lost/damaged or stolen packages during transit. Once your order has been shipped, we have no control or responsibility for any delays. LUXE Cosmetic co. is not responsible for any extra fees including import/export fees, transfer fees etc. 

PARCEL PICK UP

If you have opted for the "PICK UP" option, please contact us via Instagram @luxecosmeticco or SMS 0401373668 to arrange a pick up day/time. If you have not contacted us within 24 hours, we will endeavour to contact you ASAP to arrange a suitable time. Note: please do not contact us to arrange a time until your order has been confirmed and payment successfully processed.

 

RETURNS POLICY

LUXE Cosmetic co. does not offer any refunds and/or exchanges. All purchases are final.
In the rare event of manufacturer default/faulty product, you must send images to luxecosmeticco@hotmail.com, within 3 days of package being deemed delivered. From there, LUXE Cosmetic co. will open an investigation and a product exchange may be applicable.

  

For any queries, please contact luxecosmeticco@hotmail.com